America’s Best Retailers 2024

Quality products, reasonable prices and excellent customer service—these are the attributes that allow retailers to succeed. The competition is tough, with more than 1 million private retail locations in the U.S. in the third quarter of 2023, according to Bureau of Labor Statistics data.

By the end of that year, annual U.S. retail sales totaled about $7.24 trillion, according to data intelligence platform Statista, which noted that the number was up $1.5 billion from the previous year. Americans love shopping, and they have plenty of places to do it, but with so many options for spending money, picking a less-than-optimal retailer can be an easy mistake to make.

To help retail customers find first-rate places to shop, Newsweek is partnering with Statista to release the third annual ranking of America’s Best Retailers. More than 7,000 shoppers were surveyed for their opinions on retailers spanning 40 industry categories (such as apparel, electronics and supermarkets), resulting in a ranking that recognizes the 200 best places to make a purchase.

Survey participants were asked how likely they are to recommend a retailer and to give their thoughts on an outlet’s prices, selection and atmosphere. Customer service and accessibility were also considered.

The retailers listed here stand above their unranked competitors for offering an outstanding shopping experience that resonates with customers.

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America’s Best Retailers 2024